General Information

GENERAL INFORMATION
General Information:
Orders can be placed electronically in the ArcadeHome web store. Using the basket function between the products or sent to the e-mail address info@arcadehome.hu.

In the ArcadeHome web store, you must provide shipping and billing and contact information when making a purchase.
The prices shown in the store are gross prices. However, if an incorrect price appears in the store due to a technical error, we will contact you by phone (or e-mail) for consultation before sending the goods.

Our luggage is delivered to your house by 24H between 8 am and 5 pm on weekdays, so your luggage will not get lost and will arrive at you safely. Please indicate a shipping address where the package can be successfully delivered between 8 a.m. and 5 p.m. For telephone contact, we recommend that you provide a telephone number where it is available during the day.

Shipping costs:

We do not charge for packaging, but you will be charged for shipping.
We provide an opportunity to pay in advance for the value of the package, in which case the home delivery fee is more favorable.

Home delivery prices:

Cash on delivery (upon receipt of the package): from 1990 HUF
By advance booking: from 1390 HUF

 

 

 

 

If you choose the referral solution, 3-4 weeks from the receipt of the referral, within which you will receive your package.

-The following are custom-made products.

Warranty - We offer a 1-year warranty on our products.

If you have ordered a product or products from our company and still do not want us to deliver it to you, please let us know by email or phone and we will cancel your order.

We cannot accept subsequent complaints without minutes!

Our company is not responsible for any changes to the technical specifications without prior notice to the supplier or for reasons beyond its control.

 

How to buy?

How to order and terms of purchase
for online ordering:

-You can search for the products on our site using the menu items.
-You see the categories first.
-You can find several groups in a category that contain different products.
-Click on them to read the short description of the given product, the properties that can be customized, etc.…
-We provide assistance with survey and equipment for our finished products. -Click "Add to Cart" to add the selected product to the cart.
-You can also search by name. Here you can see the detailed description of the product.

Purchase process:
Add the selected product or products to the cart by selecting the size and / or number of items in the interface under the product you want to order, then click the "add to cart" button. When you're done shopping, click "Go to shopping cart" at the top of the page. Here you still have the opportunity to recalculate with the system and delete any product from the cart. If everything is OK, click on "checkout".

Then register in our system, enter the information required for invoicing and delivery here. After entering your details, you will need to select your payment method and click on the "next" button to double-check your order details. If you have any questions or requests, you can let us know in the comments section. You can send us your order with the "Confirm order" button.
After that, the system will show the details of the order again, in which, if you find an error, notify us immediately at info@arcadehome.hu.
After the purchase, you will receive an e-mail with the details of the purchase and whether the order is in progress or our colleague will contact you by phone.

Orders are processed on business days from 08:30 to 16:00.

It is also possible to place an order outside the times indicated as the processing of the order, if it is processed after the working hours, the next day.

 

Privacy Statement:

We hereby inform you that we will store your data in order to fulfill the contract and to prove the terms of the contract later. We will not pass on your data to third parties unless the third party acts as a subcontractor to our company during the performance of the contract. However, in this case, the subcontractors are not entitled to store, use or pass on the personal data provided by our company in any way. We handle your data in accordance with the Data Protection Act.

 

Essential features of the contract:

The date of ordering the product is when you send your order to us through our store. We can talk about an actual order if we confirm it to you by e-mail or phone. The system will also automatically send you a confirmation that is not equivalent.